Frequently Asked Questions

Everything you need to know about your SW-Motech shopping experience.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US, while international orders may take 7-14 business days depending on customs processing.

What is your return policy for apparel?

We offer a 30-day return policy for all unworn items with original tags attached. Please note that final sale items are not eligible for return or exchange.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. We recommend measuring a similar garment you own to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I track my package after it ships?

Yes, once your order has been dispatched, you will receive an email containing a tracking number and a link to monitor your delivery progress in real-time.

Are your materials sustainably sourced?

We are committed to ethical fashion. 80% of our current collection is made using organic cotton or recycled polyester, and we audit our factories annually for fair labor practices.